Newage Kitchens & Bathrooms

Privacy

We as a business are committed to safeguarding the privacy of our customers and all website visitors! This policy sets out how we will treat your personal information going forward.

INTRODUCTION

This policy refers to personal data, which is defined as information concerning any living person that is not already in the public domain.

The General Data Protection Regulation (GDPR) seeks to protect and enhance the rights of data subjects. These rights cover the safeguarding of personal data, protection against the unlawful processing of personal data and the unrestricted movement of personal data within the Europe. It should be noted that GDPR does not apply to information already in the public domain.

PERSONAL DATA PURPOSE

Newage Kitchens & Bathrooms uses the information collected from you to potentially provide quotations and making telephone contact and to email you marketing information which we believe may be of interest to you and your business in you making the initial consent to marketing contact from Newage Kitchens & Bathrooms, we shall maintain a marketing dialogue with you until you either opt out (which you can do at any stage on our new website as of June 2018) or if we decide to desist in promoting our services.

Some personal data may be collected about you from the forms you complete, from records of our correspondence and phone calls and details of your visits to our property or website, including but not limited to personally identifying information like Internet Protocol (IP) addresses. We may from time to time use such information to collect statistics about the behaviour of visitors to our website as of June 2018

Registration completion is a legal requirement and these are stored for up to 12 months as of first initial website visit.

Newage Kitchens & Bathrooms website uses cookies, which is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. We may use both “session” cookies and “persistent” cookies on the website. We will use the session cookies to: keep track of you whilst you navigate the website which we use mainly for our own insights into how our potential clients navigate our website thus allowing us to see bounce rate and other useful information and for all this information we use Google Analytics. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google’s privacy policy is available at http://www.google.com/privacypolicy.html.

Any information Newage Kitchens & Bathrooms holds about you and your business businesses encompasses all the details we hold about you and any sales transactions including any third-party information we have obtained about you from public sources and our own suppliers such as credit referencing agencies and booking agencies.

We will only collect the information needed so that it can provide you with marketing and consulting services, we do not sell or share your data to any third party meaning all data lies with Newage Kitchens & Bathrooms which again can be obtained from us for up to 12 months from the first time you visit our website.

Our Website has been setup and is maintained and updated by SEO Marketing Consultancies; see below for both companies website addresses

www.internetcreations.com

www.triangleseo.co.uk

LEGITIMATE INTERESTS PURSUED BY NEWAGE KITCHENS & BATHROOMS

To promote the marketing and services offered by Newage Kitchens & Bathrooms

Consent

Through agreeing to this privacy notice you are consenting to Newage Kitchens & Bathrooms processing your personal data for the purposes outlined. You can withdraw consent at any time by emailing alan@newagefife.co.uk or writing to us, see last section for full address and phone number.

DISCLOSURE

Newage Kitchens & Bathrooms may on occasionally pass your Personal Information to third parties exclusively to process work on its behalf. Newage Kitchens & Bathrooms requires these parties to agree to process this information based on our instructions and requirements consistent with this Privacy Notice and GDPR.

We do not sell, share or pass on information gained from your engagement with us without your consent. However, we may disclose your Personal Information to meet legal obligations, regulations or valid governmental request. We may also enforce our Terms and Conditions, including investigating potential violations of our Terms and Conditions to detect, prevent or mitigate fraud or security or technical issues; or to protect against imminent harm to the rights, property or safety of Newage Kitchens & Bathrooms clients and/or the wider community.

RETENTION POLICY

We will process personal data during the duration of any contract and will continue to store only the personal data needed for five years after the contract has expired to meet any legal obligations. After five years any personal data not needed will be deleted or shredded!

DATA STORAGE

Data is held in The United Kingdom using a server or paper copies; Newage Kitchens & Bathrooms does not store personal data outside Europe or the EEA.

YOUR RIGHTS AS A DATA SUBJECT

At any point whilst Newage Kitchens & Bathrooms is in possession of or processing your personal data, all data subjects have the following rights:

Right of access – You have the right to request a copy of the information that we hold about you at any point!

Right of rectification – You have a right to correct data that we hold about you that is inaccurate or incomplete!

Right to be forgotten – In certain circumstances you can ask for the data we hold about you to be erased from our records.

Right to restriction of processing – Where certain conditions apply you have a right to restrict the processing!

Right of portability – You have the right to have the data we hold about you transferred to another organisation/organisations!

Right to object – You have the right to object to certain types of processing such as direct marketing!

Right to object to automated processing, including profiling – You also have the right not to be subject to the legal effects of automated processing or profiling.

In the event that Newage Kitchens & Bathrooms refuses your request under rights of access, we will provide you with a reason as to why, which you have the right to legally challenge!

Newage Kitchens & Bathrooms at your request can confirm what information it holds about you and how it is processed

YOU CAN REQUEST THE FOLLOWING INFORMATION:

Contact details of the data protection officer, where applicable.

The purpose of the processing as well as the legal basis for processing!

If the processing is based on the legitimate interests of Newage Kitchens & Bathrooms or a third party such as one of its clients, information about those interests.

The categories of personal data collected, stored and processed.

Recipient(s) or categories of recipients that the data is/will are disclosed to.

How long the data will be stored.

Details of your rights to correct, erase, restrict or object to such processing.

Information about your right to withdraw consent at any time!

How to lodge a complaint with the supervisory authority (Data Protection Regulator)

Whether the provision of personal data is a statutory or contractual requirement, or a requirement necessary to enter into a contract, as well as whether you are obliged to provide the personal data and the possible consequences of failing to provide such data!

The source of personal data if it wasn’t collected directly from you!

Any details and information of automated decision making, such as profiling, and any meaningful information about the logic involved, as well as the significance and expected consequences of such processing.

TO ACCESS WHAT PERSONAL DATA IS HELD, IDENTIFICATION WILL BE REQUIRED

Newage Kitchens & Bathrooms will accept the following forms of ID when information on your personal data is requested: a copy of your national ID card, driving license, passport, birth certificate and a utility bill not older than three months. A minimum of one piece of photographic ID listed above and a supporting document is required.

If Newage Kitchens & Bathrooms is dissatisfied with the quality, further information may be sought before personal data can be released.

All requests should be made to alan@newagefife.co.uk or by phoning on 01383 839343 or writing to us at the address provided at the bottom.

COMPLAINTS

In the event that you wish to make a compliant about how your personal data is being processed by Newage Kitchens & Bathrooms you have the right to complain direct to us. If you do not get a response within 30 days you can complain to the Data Protection Regulator.

Contact details

Mr Alan Temple
Newage Kitchens & Bathrooms
159 Cocklaw Street, Kelty
Fife KY4 0DH

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159 Cocklaw St, Kelty KY4 0DH